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Try to see if you can download it this way using the Mac originally used for the purchase: I am sorry to hear that the steps I gave you did not work. MACBOOK PRO 2009 APPDELETE DOES NOT WORK UPDATEThanks for your update and for providing the images. I checked for unfinished download in the App store, it returned the message that there were none (see attached screen grab) It briefly re-appeared (0MB, waiting…) during my above attempts and I was able to delete it as you suggested. Initially, Sofortbild had disappeared from the Launchpad. The error message comes up as before and the button quickly changes to a greyed-out “pause” I have not been able to click the cancel button because it only appear for a flash Option key down, I click on the “install” button Th Appstore tries to download After a few seconds the button changes VERY BRIEFLY to “cancel”. I held the option key down while clicking on the application, nothing happens unless I click on the “install” button. I attempted what you suggested, unfortunately without success, here is what happened: On Oct 9, 2015, at 15:29 David Trayner wrote: ![]() Thank you, once again, for contacting us here at iTunes Store support. These resources are free of charge and available 24 hours a day, 7 days a week. You can find troubleshooting tips, how-to articles, and moderated discussion forums on our support website: If you prefer to call directly, see this page to find the right number for your location: You can provide more details about your issue and they’ll help you get connected to phone, chat, or in-person support: Please contact our technical support team online. After further consultation with our Senior Advisors, it’s been determined that this is the best course of action to continue resolving the issue. I can see that you have been advised to contact our Technical Support Team. I have advised the app developers of my problems – it would appear that others have had the same problem, so you should probably continue to investigate the problem – even though I have moved on. I have had to find another solution- more expensive and not quite what I wanted but I couldn’t wait any longer so I will not be attempting to download Sofortbild again in the foreseeable future. I have included the e-mail thread with Apple below in case it is of any use to you. I look forward to sharing with you in the future.I have not been able to download Sofortbild from the App store – despite many attempts. Thank you, again, everyone who posted to the previous members question. I upgraded without a second thought and NO plans of looking back. I finally got the store to give me a replacement. It was in the shop more than a Fiat Spyder. I had been wanting a Mac for a few years now and finally got this Macbook pro a couple of weeks ago. So I was very pleasantly surprised to find out that Mac did go through this trouble to make life simpler for us. MACBOOK PRO 2009 APPDELETE DOES NOT WORK SOFTWAREI remember thinking then that this system was flawed because they did not have a Macro written to allow you to drag and drop software into the trash. When I got my first Windows computer, it was shortly after Windows 95 came out. MACBOOK PRO 2009 APPDELETE DOES NOT WORK HOW TOI was trying to figure out how to remove software and APPs from my Mac. I just found this sight quite by accident. There were a couple of responses to another members question. Thanks for the help on removing programs from my Mac. ![]()
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